Upon booking your reservation, 50% of the total stay will be charged to the credit card provided, unless otherwise indicated. This deposit is refundable up to 15 days prior to your arrival date or 30 days prior to your arrival date during the holidays. If cancelled outside of this cancellation period, the deposit will be forfeited. A $25 cancellation fee will be assessed for all cancelled reservations.
There is no smoking in any of the condo units or the pool building. A $250 fee will be charged for smoking in any of these areas.
There is a housekeeping charge applied to all reservations. $70 will be charged for every 1 bedroom reserved, $95 will be charged for every 2 bedroom reserved, and $125 will be charged for every 3 bedroom reserved. As this fee is not taxable- we add it on after you check in. You will not see the cleaning fee applied to your confirmation you receive from us directly but please expect it at checkout.
Many of the condos at Mountainside Resort have one or more flights of stairs to climb in order to access the unit. If anyone in your party are unable to climb stairs, it is your responsibility to contact the resort upon booking to request a lower level unit. Our staff will do their best to accommodate your request.